This system is a utility billing and accounts receivable system. Flat rate bills can be created using the “CALCULATE STANDARD BILLS” function. Bills with readings will be recorded through the meter reading entry function which can also be used to edit bills and create special bills. There are also options on the system to record readings via electronic meter reading systems. Meters will be read and entered during the month for accounts on the current cycle. All of the invoices created will be printed on the invoice register. After this is checked for accuracy, the invoices will be printed and then updated into the other system files.
Cash receipts may be recorded for customers from any billing cycle at any time and will be settled on a batch-by-batch basis. Receipts will be entered with a designation of cash or check. Provisions can also be made for credit cards and electronic payments. The account will be selected and the money will be applied against the account balance. After the entire day's cash has been entered, a cash register will be printed. After this is checked for accuracy, the receipts may be updated to the customer's account.
During the course of the day, a customer's account may be inquired into through the customer account status inquiry function. This inquiry shows all transactions that have taken place for the account and will also show any special actions that were taken on the account.
Penalties and interest may be calculated based on the invoice due date or the customer's aging. Late notices or shut off notices may be printed and then these charges are updated to the customer's account.
In any program, a customer may be located by entry of the account number or by a partial search on the customer's name or by entry of the service address or meter ID #. Provisions can be made for other searches such as block and lot or tax parcel #.
Your system will behave differently depending upon the flags that are set in the system control file. These flags will be changed according to your needs. For instance if your system does not have hydrants and sprinklers then these fields will not appear on screen displays and system reports. Depending on these controls the system may be used to invoice water, sewer, refuse, electric, tax and others.
The system contains a variety of versatile reports, allows for the creation of spread sheets, prints special forms and correspondence, tracks liens and payment plans, ties to the AMS general ledger module, posts to revenue budget tracking and keeps full customer history.