An end-user is getting this message when she tries to encode ZTERM with proper/confirmed codes. Any ideas on what she is doing wrong? It sounds like ZTERM is looking for a dongle, but I don't know why it would be doing that. Presumably, she just clicked on the "register" menu item. Thanks.

Just a guess, check they logged in as Administrator Ty.

Theres a similar message “cannot find Hardlock” in the Vista related post:
http://www.microsabio.net/ubb2/ultimatebb.cgi?ubb=get_topic;f=8;t=000087

Thanks Steve. I think she has probably checked the "verify license with server" otpion.

Actually, there were two good entries that explained everything I needed to know about "hardlock."

What's less clear is why, when I searched for that term in the ZTERM forum half an hour ago, I got "no matches."

Now, I run the same search again, and go right to the needed articles.

It seems to me that I've had this problems before: inconsistent results from "search." Is this a problem for other forum users? If not, we'll write it off to my sloppy typing. But if other folks have had similar results, I'd like to document it somewhere...

User Error... :p

Gee, why am I not surprised by that suggestion....??