I've had the follow issue/question from a customer and thought ill forward it on here...




After sending the customer off for some excellent detective work he came back with:



Any Thoughts? (Actually I though it would of printed more not less having a wider monitor)

I'm assuming this is the XTREE-embedded print feature, which bases the print view on the screen view. The screen view shouldn't be affected by the physical dimensions of the monitor, but will be affected by the resolution and the desktop/font adjustment factors, and possibly by the size of the original main window. Partly that depends on whether the tree is within a dialog using MBF_ALTPOS or not. In the MBF_ALTPOS case, the XTREE size units are based on the standard desktop font size. Otherwise they're based on the main window grid size. And then to further complicate matters, the tree may be allowing the user to save a custom configuration, after which all bets are off in terms of why one workstation has a different layout than another.

If you added the $RESETCFG option to your PopupMenu, you might start by having the two users use it to reset their configurations to the default. But ultimately if you want the print option to look a certain way, you have to first get the XTREE view to look that way, whether by manually resizing the columns and or the tree itself, or by adjusting the font scale.

Thanks, and correct its the XTREE-embedded print feature - I may just tell them to right click and export to Excel then print it? otherwise maybe I get them to $RESET as they can do their own custom XTree configuration.
Maybe now its one for Monday...
Have a fun weekend everyone.

Whew! (TGIF)

Steve - happens to me all the time, most grids are too wide to fit on a normal 8.5x11 output. In some cases i instruct the user to select landscape and that will populate a few more columns.. this will satisfy them "most" of the time but not on ultra wide grids.

Thanks Frank that a good tip 'landscape' ! Thanks.