Have the binder of loans in alphabetic order on the counter and available. When a customer comes in to redeem a loan and the ticket has been lost use the alphabetic listing to find the original loan number.
1.Take out the next pawn ticket and fill out the ticket information manually. Be careful to be sure to include the date made, date due, amount financed, and amount to be paid when redeemed.
If the item is a firearm then set the firearm to the side and a firearm number will be assigned when the computer is working again.
2.If the loan is a renewal, then calculate the finance charge and fill out the renewal ticket. Be sure to put the original loan number in the new ticket.
3.A loan redemption just needs the service charge calculated, note on the ticket that the item(s) was picked up.
