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AlphaPawn User Guide

Navigation: Errors and Troubleshooting (7)

MANUAL TO COMPUTER USAGE

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When the outage problem has been resolved and the computer is working again, the following procedures should be used to bring the computer up to date. Before starting to enter all the transactions, be sure and put all the transactions in the order that they happened. If the system was down for more than a day then separate the transactions into stacks by day, because the date must be changed on the computer before a new day's transactions can be entered.

NOTE, if the computer was down for more than one day then the system date will have to be set back to the date the manual operations were started. Set the date and enter all the transactions for that day. Then set the date to the next day and enter all the transactions for that day. Continue on until all the transactions have been entered for each day the system was down. Then set the date to today's date and enter today's transactions. Verify that the time is correct, in that the computer automatically changes days when the internal clock hits midnight (be sure to check AM or PM). The APS Master Menu displays the date and the time in a 24-hour clock. To refresh it, select a sub menu and then ESCape back to the main menu.

 

Entering Manual Loans

Before starting to enter any manual loans select the store parameters menu and set the ticket printer name to "DUMMY". Check that the last loan number on the system is one less than the first manually written loan ticket. Any renewals of loan tickets should be placed in order by the new loan number.

Add the new loans and inquire for any loans that are to be paid or renewed.  When the display asks "Ticket print correctly?" always answer "Y"=yes.

If one of the items was a firearm, be sure to write the assigned firearm number on the ticket and on the gun.

After all loans are entered change the store parameters ticket printer back to TICKET and check the printer to make sure it is turned on and "on line". Check the last loan number printed using E > J Show last transaction numbers.

 

Entering Manual Sales and Layaways

Enter the Sales and Layaways, staple the handwritten sale receipt to the computer generated sheet.

 

Entering Manual Purchases

Enter the purchases in the computer system. Staple the computer copy to the original signed handwritten copy.

Update inventory and attach stock tags to the items.

 

Entering Miscellaneous Transactions

If there were any other transactions enter them now, for example, cash drawer increases or decreases.