Two situations occur where a layaway payment is to be voided. The customer changes her mind and wants a payment made on a different layaway, or a check was returned insufficient funds. In these cases the previous payment is not voided but reversed. This will keep previous payments. The method used is to make a negative payment in the amount of the payment and the balance due will be increased.
In the Store Management menu sub menu G. Report, Accounting and Layaway are routines for dropping layaways and for sending reminders for layaways.
