A loan renewal follows these steps:
1.Inquire for the loan
2.Enter a "R" to designate that the loan is to be renewed
3.Renew the loan, get cash tendered, and give change due
4.Print renewal receipt slip, if requested
5.Change any fields if incorrect
6.Print new loan ticket
The renewal of a loan pays the old loan in full, and prints a new loan ticket. If the loan is to be renewed, enter a "R" when the loan is found with Inquire. The program will compute the amount required to renew the loan. Tell the customer the amount required and at that time get the cash tendered from the customer. At this time enter a "Y" to the question "STATUS WILL BE CHANGED TO R, REPLY Y=YES" If the customer did not bring in their ticket change the affidavit field to "Y" to charge for an affidavit. Enter the ESC to continue on to the "CASH TENDERED ..." prompt. Enter the cash tendered amount. At this time the loan routine is in the "change no." mode, change any fields in the name, address, ID and location fields that need to be modified. If the item information is to be changed then the loan should be paid and a new loan written with the changed items. One cannot renew a loan and change item information. The system will print the new pawn ticket when the operator says that the loan is complete and ask for verification that the loan ticket printed correctly.
Note, some states do not have the renewal option. In Georgia, a loan extension payment is taken, see "Extension of a loan".
